Resources
Updated
Guides, answers, and plain-English explainers
Plain-English guides to booking Medicaid transportation in New York, Medicare coverage, MAS scheduling, NEMT basics, ambulettes, and every payment type. Start with the complete MAS guide if you need to schedule a free Medicaid ride.
We wrote the resources we wish existed when we started this business — the ones that just tell you what you need to know, without the medical jargon.
Complete MAS Medicaid Transportation Guide
The definitive guide to booking free Medicaid rides through MAS in New York — phone numbers, the 72-hour rule, exceptions, standing orders, and how to request DachiPlus.
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What is NEMT? Non-Emergency Medical Transportation Explained
Plain-English definition of NEMT, who uses it, what vehicles are used, and how it differs from ambulances.
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Does Medicare Cover Medical Transportation?
Short answer: Original Medicare generally does not, but Medicare Advantage often does. Full breakdown.
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How to Book Medicaid Transportation in NY
Step-by-step walkthrough: phone numbers, what to say, what to have ready, how to request a specific provider.
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Medicaid Transportation Eligibility in NY
Who qualifies, what trips are covered, what to do if you don't qualify.
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Medicare Advantage Transportation Benefits Explained
How MA transportation benefits work — trip counts, distance limits, eligible destinations.
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How Much Does Medicaid Pay for NEMT?
How the NY Medicaid NEMT rate structure works — and why the patient pays nothing.
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NEMT vs Ambulette — What's the Difference?
NEMT is the service category. Ambulette is one specific vehicle type within it. Here's the distinction.
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Ambulette Service on Long Island
What is an ambulette, who needs one vs. a sedan NEMT vehicle, and how DachiPlus coordinates WAV transport across Nassau and Suffolk County.
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Senior Medical Transportation on Long Island
Door-through-door senior medical transportation across Nassau and Suffolk County — Medicaid, Medicare Advantage, and private pay accepted.
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Dialysis Transportation on Long Island
Recurring dialysis transport via Medicaid standing orders through MAS, or private pay. Serving all DaVita and Fresenius centers in Nassau and Suffolk.
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Medicaid Transportation in Nassau County
How to book free Medicaid medical rides in Nassau County through MAS — step-by-step, towns served, and how to request DachiPlus.
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Medicaid Transportation in Suffolk County
How to book free Medicaid medical rides in Suffolk County through MAS — from Amityville to Montauk, all towns served.
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How to Find a Medicaid Transportation Provider in NY
How provider assignment works through MAS, your right to request a specific provider, and how to request DachiPlus by name.
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What Is a Medicaid CIN Number and Where Do I Find It?
Your Medicaid CIN is required to book a transportation trip through MAS. Here's what it looks like, where to find it, and what to do if you've lost your card.
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Can a Family Member Ride Along in Medicaid Transportation?
Rules on companions, medical attendants, and children riding along in a Medicaid transportation vehicle — and DachiPlus's policy.
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Cancer Patient Transportation on Long Island
Transportation for chemo, radiation, and infusion appointments across Nassau and Suffolk County. Medicaid standing orders and private pay accepted.
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NEMT for Mental Health Appointments in New York
Medicaid covers transportation to therapy, psychiatry, methadone clinics, and substance use treatment in New York. Here's how to book.
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Hospital Discharge Transportation — A Planning Guide
How discharge transportation works in Nassau and Suffolk County — same-day Medicaid trips, working with the discharge planning team, and private-pay options.
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Complete FAQ — 40+ questions answered
Every question we get on the phone, indexed and searchable. Medicaid, private pay, insurance, services, equipment.
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