Service
Ambulette Service on Long Island
An ambulette is a wheelchair-accessible van where the passenger stays seated in their wheelchair throughout the trip, secured by a four-point tie-down system. This is the required vehicle type when a patient cannot safely transfer out of their wheelchair. DachiPlus currently operates sedans and SUVs for wheelchair users who can transfer to a seat. For patients who need to remain in their wheelchair during transport, we help coordinate through licensed ambulette providers and through Medicaid's MAS ambulette authorization process. Wheelchair-accessible vans are being added to our own fleet — contact us for current availability.
Who uses this service
Designed for the people who need it most
- Patients who cannot transfer out of their wheelchair
- Power wheelchair users requiring in-vehicle securement
- Patients requiring specialized ambulette authorization through Medicaid
What's included
Everything you'd expect — and what makes a real difference
Coordination with licensed ambulette operators
Assistance navigating Medicaid ambulette authorization through MAS
Trip booking and scheduling support
Follow-up to confirm ride confirmation
Before your ride
A short checklist for patients & caregivers
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Confirm you cannot safely transfer out of your wheelchair before booking
- ✓ Have your Medicaid ID ready — ambulette trips require prior authorization through MAS
- ✓ Provide the wheelchair type (manual, power, bariatric) and dimensions at booking
- ✓ Let us know about any secondary equipment such as oxygen tank or IV pole
- ✓ Confirm your appointment address and any accessibility notes at the entrance
- ✓ For Medicaid ambulette authorization, allow extra lead time — book at least 3 business days ahead
Service area
Nassau County & Suffolk County
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
FAQ
Ambulette — common questions
What is the difference between an ambulette and an ambulance?
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An ambulance is staffed by EMTs or paramedics and is used for medical emergencies or transports requiring active medical monitoring. An ambulette is a wheelchair-accessible van staffed by a trained driver-attendant who helps the passenger safely board, secure, and exit the vehicle. Ambulettes are used for scheduled medical appointments where the passenger is stable but needs accessibility or assistance.
What is the difference between NEMT and an ambulette?
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NEMT is the broader category that includes both ambulatory transportation (standard sedans or wagons) and wheelchair-accessible ambulettes. An ambulette is a specific type of NEMT vehicle equipped with a hydraulic lift or ramp and four-point securement for wheelchairs.