Service
Senior Medical Transportation on Long Island
Many seniors on Long Island stop driving long before they stop needing regular medical care. DachiPlus provides patient, compassionate transportation specifically tuned for older adults — slow, careful loading, no rushing, support with mobility devices, and drivers who understand that getting to a 10 AM appointment may take an hour of preparation. We work with family caregivers, adult children booking from out of state, and assisted living facilities to make recurring or one-time senior medical transport simple.
Who uses this service
Designed for the people who need it most
- Seniors who no longer drive
- Adult children arranging rides for elderly parents
- Assisted living residents needing off-site medical care
- Seniors with cognitive concerns requiring patient drivers
What's included
Everything you'd expect — and what makes a real difference
No-rush boarding and exit
Help with walkers, canes, and rollators
Companion seat available for family or aide
Communication with family caregivers on arrival/dropoff
Familiar drivers for recurring appointments
Before your ride
A short checklist for patients & caregivers
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Have the appointment address, suite number, and any parking or entrance notes ready
- ✓ Let us know about any mobility devices: cane, walker, or folding wheelchair
- ✓ Tell us if extra boarding time is needed — we are never in a rush
- ✓ If a family member or aide is riding along, request a companion seat at booking
- ✓ Bring a list of current medications and your primary care provider's contact info
- ✓ Confirm whether a return pickup is needed and the expected appointment duration
Service area
Nassau County & Suffolk County
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Related services
More ways we transport patients on Long Island
NEMT
Safe, reliable rides to and from medical appointments throughout Long Island.
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Post-Surgery Transport
Get home safely after surgery, day procedures, or hospital discharge.
FAQ
Senior Transport — common questions
Can family members or caregivers ride along with seniors?
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Yes. We strongly encourage family members or home health aides to ride with senior passengers, especially for first appointments, cognitively impaired passengers, or post-discharge trips. Companion seating is included at no extra cost.
Can you transport patients with dementia or cognitive impairment?
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Yes. Our drivers receive sensitivity training for passengers with dementia, Alzheimer's, and other cognitive conditions. For these passengers we strongly recommend a family member or aide ride along. Please mention any cognitive concerns at booking so we can assign an experienced driver.
Can you pick up from memory care facilities or assisted living?
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Yes. We work with many assisted living and memory care facilities across Long Island. We can pick up directly from the facility, coordinate with facility staff for handoff, and return the passenger to the same staff member upon completion.