Service
Non-Emergency Medical Transportation on Long Island
Looking for non-emergency medical transportation near you on Long Island? DachiPlus provides NEMT transportation services across Nassau and Suffolk Counties — scheduled, professional medical transportation for patients who need to reach appointments without ambulance-level care. Medicaid members: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777.
DachiPlus provides non-emergency medical transportation (NEMT) services throughout Suffolk and Nassau Counties on Long Island — reliable scheduled medical transportation for ambulatory passengers, wheelchair users who can transfer to a seat, and patients recovering from procedures. Whether you need recurring medical transportation services for dialysis or chemotherapy, or a one-time post-surgery ride, DachiPlus handles the logistics. We coordinate Medicaid transportation through Medical Answering Services (MAS) and accept private pay, Medicare Advantage, workers' compensation, and long-term care insurance.
Who uses this service
Designed for the people who need it most
- Seniors traveling to routine appointments
- Patients receiving regular treatment (dialysis, chemotherapy, physical therapy)
- Individuals recovering from outpatient procedures
- People with mobility limitations who cannot safely use public transit
- Wheelchair users who can transfer to a vehicle seat
- Patients without reliable family transportation
What's included
Everything you'd expect — and what makes a real difference
Door-through-door assistance from your home to the medical facility entrance
Trained, screened drivers experienced with medical passengers
GPS-tracked vehicles with real-time arrival updates
Wheelchair-friendly vehicles for passengers who can transfer to a seat
Companion seating at no additional cost
Coordinated return pickup
Before your ride
A short checklist for patients & caregivers
A little preparation makes every trip smoother. Here's what to have ready when you book or on the day of your ride.
- ✓ Have your Medicaid ID or insurance card ready at booking
- ✓ Confirm the exact address and entrance number for your appointment
- ✓ Tell us your required arrival time — not just the appointment time
- ✓ Let us know if you use a cane, walker, or folding wheelchair
- ✓ Request a companion seat at booking if someone is riding with you (no extra charge)
- ✓ Bring any medications or medical equipment you may need during the trip
Service area
Nassau County & Suffolk County
DachiPlus serves all towns across Nassau and Suffolk Counties on Long Island — from Valley Stream and Hempstead to Smithtown and Riverhead. Occasional runs to NYC specialty centers (MSKCC, NYU, HSS) are available on request.
View full service area →125+
towns served
2
counties
Request DachiPlus through MAS
Medicaid riders in New York book transportation through Medical Answering Services (MAS). Call MAS and ask for DachiPlus by name.
Book a ride directly
Pay with credit card, HSA/FSA, Medicare Advantage benefits, workers' comp, no-fault auto, or long-term care insurance. Get a same-day quote.
Related services
More ways we transport patients on Long Island
Wheelchair Transport
Medical transportation for wheelchair users who can transfer to a vehicle seat — wheelchair travels safely in the trunk.
Dialysis Transport
Reliable, recurring transportation to and from dialysis treatment centers.
Senior Transport
Patient, compassionate medical transportation designed for older adults.
Post-Surgery Transport
Get home safely after surgery, day procedures, or hospital discharge.
FAQ
NEMT — common questions
How do I find non-emergency medical transportation near me on Long Island?
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If you are in Nassau County or Suffolk County, DachiPlus provides non-emergency medical transportation services throughout Long Island. For Medicaid-covered medical transportation, call MAS at 1-844-666-6270 and request DachiPlus by name. For private pay or insurance-based medical transportation near you, call (516) 754-7777 directly. We serve all towns across both counties seven days a week.
What is non-emergency medical transportation (NEMT)?
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Non-emergency medical transportation, or NEMT, is scheduled ground transportation for patients who need help getting to medical appointments but do not require ambulance-level care. NEMT vehicles include sedans for ambulatory passengers and wheelchair-accessible vans (ambulettes) for passengers with mobility devices. Drivers are trained in passenger assistance but are not paramedics.
How far in advance do I need to schedule a Medicaid ride in New York?
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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.
How much does Medicaid medical transportation cost?
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Medicaid medical transportation is free to eligible Medicaid members. There is no copay, fare, or out-of-pocket cost for trips approved through MAS. The provider bills Medicaid directly.
How much does private-pay medical transportation cost on Long Island?
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Private-pay rates depend on trip type, distance, and vehicle. Ambulatory trips within Suffolk or Nassau typically start around $50–$75. Wheelchair-accessible trips start around $90–$120. Long-distance trips are quoted by route. Wait time and return trips may carry additional charges. Call (516) 754-7777 for an exact quote.
Can a family member or aide ride with me?
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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.