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DachiPlus — Medical Transportation on Long Island

Hospital · Patchogue, NY

Medical transportation to Long Island Community Hospital

DachiPlus provides scheduled medical transportation to Long Island Community Hospital from across Nassau and Suffolk County. Medicaid: call MAS at 1-844-666-6270 and request DachiPlus. Private pay: call (516) 754-7777. Available Mon–Sat 6 AM–8 PM.

DachiPlus regularly transports patients across Long Island to and from LICH. On-time pickups, mobility-friendly vehicles, and coordination directly with discharge planning when needed.

About this facility

Long Island Community Hospital

Long Island Community Hospital is a 306-bed NYU Langone Health affiliate serving central and eastern Suffolk County.

Known for

  • Stroke center
  • Cardiac care
  • Emergency services

Getting there

Drop-off & entrance at LICH

Patient drop-off at the main entrance at 101 Hospital Road, Patchogue. Accessible drop-off is at the main entrance circle. Free parking in the adjacent lot. The hospital is the primary acute care facility for central and eastern Suffolk's South Shore.

What to expect

Typical appointment flow

Registration at the main lobby desk. Outpatient clinics on floors 1–2. The stroke center has a dedicated unit on floor 3. Return pickup: call DachiPlus from the main lobby. Patchogue's position on the Sunrise Highway and Main Street corridor allows efficient pickups.

Approximate travel times

How long does it take to get to LICH?

Estimated drive times from key Long Island communities under normal traffic conditions. Actual times vary — DachiPlus accounts for traffic and schedules pickups accordingly.

Patchogue ~5 min
Sayville ~10 min
Bellport ~10 min
Medford ~15 min
Shirley ~15 min

How to book a ride to LICH

Two booking paths — pick the one that fits your coverage

Medicaid (via MAS)

  1. Call MAS at 1-844-666-6270 at least 72 hours before your appointment.
  2. Provide your Medicaid ID, appointment date and time, and the address for LICH.
  3. Request DachiPlus as your transportation provider.
  4. MAS confirms the trip and notifies us to dispatch.

Private pay & insurance

  1. Call (516) 754-7777 or submit an online quote.
  2. Tell us your pickup town and appointment time at LICH.
  3. Confirm payment method: credit, HSA/FSA, Medicare Advantage, workers' comp, no-fault, LTCI.
  4. We confirm the booking and send a reminder before pickup.

FAQ

Common questions about transportation to LICH

How do I book Medicaid medical transportation in Suffolk or Nassau County?

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In New York, Medicaid transportation is coordinated through Medical Answering Services (MAS) at 1-844-666-6270. You call MAS at least 72 hours before your appointment, provide your Medicaid ID, appointment information, and any mobility needs, and request that DachiPlus be assigned as your provider. MAS will confirm the trip and notify us to dispatch a vehicle.

How far in advance do I need to schedule a Medicaid ride in New York?

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New York State requires Medicaid transportation requests be made at least three business days (72 hours) before your appointment. Urgent or same-day medical needs may qualify for expedited scheduling — call MAS at 1-844-666-6270 to confirm.

What kinds of wheelchairs can you accommodate?

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We transport patients who use standard manual wheelchairs and can transfer to a vehicle seat — the wheelchair is folded and stored in the trunk. Patients who use power wheelchairs or cannot transfer out of their wheelchair should call us; we can help coordinate through Medicaid ambulette services or a licensed wheelchair-accessible van provider.

Can patients on oxygen ride with you?

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Yes. We routinely transport passengers using portable oxygen concentrators and oxygen cylinders. Please mention oxygen use when booking so the driver is prepared and seating is configured appropriately.

Can a family member or aide ride with me?

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Yes. We allow one companion or aide to ride at no additional cost on most trips. For multiple companions or specific seating needs, please mention this when booking.

Do you coordinate directly with hospital discharge planners?

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Yes. We have established relationships with case management and discharge planning teams at most Long Island hospitals. Hospital social workers and case managers can call us directly at (516) 754-7777 to arrange same-day discharge transportation.